Frequently Asked Questions (FAQ)

Concept Infoway is a Microsoft Certified Offshore Development Company located at

801-B, Parshwa Tower, S.G. Road, Ahmedabad – 380015, Gujarat, India.

Find us here on Google Map.

Concept Infoway offers a comprehensive range of services including web design, web development, mobile app development, digital marketing, SEO services, e-commerce solutions, and software development. For more details about our services, please visit our services page.

Concept Infoway has been delivering high-quality IT solutions since 2000, with over two decades of experience in the industry.

We have extensive industry experience in the field of digital solutions and services. In business since 2000, we have been serving clients across US, UK, Europe, Australia and New Zealand, with quality solutions and services. Today, we have come a long way and have an extremely talented team of more than 140+ qualified and professional individuals who specialize in different domains.

Yes, we work according to our clients’ time zones. In fact, we are already working for our clients’ who are in different time zones in US, UK, Europe, Australia and New Zealand. We are also available during the holidays in case any project requires an immediate attention.

Absolutely – we understand how big and precious your project idea is. For that reason, we take great care in ensuring that your unique idea remains confidential and secured. Before we proceed with any project, we sign an NDA (Non-Disclosure Agreement) with our clients. We also have a legal agreement with our employees so that your idea does not leak anywhere.

We offer flexible engagement models including fixed price, time and material, and dedicated team models to suit different project needs and budgets.

• Fixed Cost: This model is suitable for our clients if they know their requirement and have a precise information of what they would like to achieve.
• Dedicated Developer: This model is ideal if the client thinks that a project will last for a considerable amount of time and will require a particular kind of skillset.
• Hourly: This model is more appropriate if the client just wants to develop an API or would like to conduct a research or a business / technical analysis.

We follow industry best practices, use the latest technologies, and implement rigorous testing and quality assurance processes to ensure the highest quality of our projects.

If you have any other questions or need further information, please feel free to contact us.

At Concept Infoway, you speak with people who are well-versed in English. We listen, understand, workout and implement solutions that you precisely want. You can communicate with us conveniently through the following mediums:

• Skype
• Email
• Telephone
• WhatsApp
• Hangout
• GoToMeeting
• FaceTime
• Facebook Messenger

When it comes to project updates, we ensure to keep you informed in a timely manner. In order to keep you in the continuous loop, we use the following project management tools:

• Basecamp
• Podio
• Jira
• MS Projects
• TeamGantt
• Accelo
• Asana
• eCOS (Our Proprietary Tool)

Every project we receive is unique, and needs a fresh approach, but most projects go through some common phases, i.e. requirement analysis, UI design, development, testing and deployment. Depending on the type and scale of the project, however, certain additional steps may be included.

Of course, you can make changes in the project scope during the development phase, but depending on the magnitude of changes, you may have to bear additional charges. However, you can rest assured, if the changes are minor, we will make sure that it will not hurt your pocket.

Absolutely. We welcome every client, whether they be tech savvy or not. If you are not a tech savvy person, do not worry. We have years of experience and we know how to work together with non-technical individuals.

Our web development process includes initial consultation, requirement analysis, design, development, testing, and deployment. We ensure a seamless and collaborative approach throughout the project.

Yes, we specialize in creating custom web development solutions tailored to meet the unique needs and goals of your business.

Yes, we develop mobile applications for both iOS and Android platforms, ensuring a seamless experience across all devices.

The cost of developing a mobile app depends on various factors such as the app’s complexity, features, and platform. Contact us for a free detailed quote based on your specific requirements.

SEO (Search Engine Optimization) is the process of optimizing your website to improve its visibility on search engines. It is crucial for driving organic traffic, increasing brand awareness, and boosting sales.

SEO is a long-term strategy. Generally, it takes about 3 to 6 months to start seeing significant results, depending on the competitiveness of your industry and the current state of your website.

Digital marketing helps increase your online presence, drive targeted traffic, generate leads, and ultimately boost sales and revenue.

Yes, we specialize in developing robust e-commerce websites that are secure, user-friendly, and optimized for search engines to help you grow your online business.

Yes, we provide ongoing website maintenance and support services to ensure your website remains updated, secure, and performs optimally.

Our maintenance packages typically include regular updates, security checks, performance optimization, content updates, and technical support.